IAAG operates a transparent complaints process.

• Complaints E-mail: daniel@iaag.co.kr

• Acknowledgement: within 2 business days

• Response: within 10 business days

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Please include:

• Name and contact details

• Date of service (if applicable)

• Complaint details (facts and context)

• Supporting materials (if available)

 

IAAG will review the matter and respond in good faith within the stated timeframe.